Privacy Policy

Astralead Consulting Group LLC

Last Updated: February 2026

Introduction

Astralead Consulting Group LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, use our services, or communicate with us.

By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

Information You Provide

When you contact us or use our services, we may collect:

• Name

• Email address

• Phone number

• Business name

• Service inquiries and messages

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Pages visited

• Time and date of visit

• Referring website

SMS Communications

If you opt in to receive SMS messages from Astralead Consulting Group, we may send you text messages related to appointment scheduling, reminders, service updates, and follow-ups. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP. For help, reply HELP or contact us at [email protected].

Call Information

Our services involve answering phone calls on behalf of our clients. When you call a phone number managed by our service, we may collect:

• Phone number

• Call recording (for quality assurance and service delivery)

• Information you provide during the call (name, contact details, service needs, appointment preferences)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries

• Provide our call answering and appointment booking services

• Improve our website and services

• Communicate with you about our services

• Comply with legal obligations

We do not sell your personal information to third parties.

Third-Party Services

We use third-party services to operate our business, including:

• Website hosting and CRM: To manage our website and client relationships

• Phone and messaging services: To provide call answering and SMS services

• Payment processing: To process payments securely

• Email services: To communicate with clients and prospects

These service providers may have access to your information only to perform services on our behalf and are obligated to protect your information. We do not share, sell, rent, or trade mobile phone numbers or SMS consent information with third parties for their marketing purposes.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

Call recordings are retained for quality assurance and service delivery purposes and are deleted in accordance with our data retention practices.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your information

• The right to correct inaccurate information

• The right to request deletion of your information

• The right to opt out of certain communications

To exercise these rights, contact us using the information below.

Cookies

Our website may use cookies and similar technologies to improve your experience. You can control cookies through your browser settings.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Astralead Consulting Group LLC

Email: [email protected]

Phone: 979-243-6816

This Privacy Policy is provided for informational purposes and does not constitute legal advice.